Report spam

If you've received a piece of spam you should always report it, which is very easily. Once you've reported it our system will learn that it shouldn't have let it through.

Reporting spam is very easy, simply forward the email (do "forward as attachment" if possible) to (where is the domain you received it at).

Please keep in mind that in order to do any of our user level spam functions you need to be using our server for your SMTP server. If you are using your ISP's SMTP server it will not work. We highly recommend using our SMTP server.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Introduction to our spam protection

We realize that Spam Protection is one of the most important features to our customers. Because...

Add address or domain to whitelist

First of all, remember that anyone you've sent an email address to using our server is...


Our spambox function, available in cPanel under Spam ASSP, allows you to keep a folder of emails...

Report false positives

False Positives are basically when our spam protection accidentally marks an email as spam....

Check spam logs

Accompanying our spam protection is a series of logs which our users can use to determine if...